FAQ HUB

You can check the status of your rebate at any time by clicking (HERE) and entering your submission information. If you need additional help, you can contact the support team for assistance with your request.

Please upload a clear photo or scanned copy of your Nexen Tire invoice that shows all qualifying purchased items. Be sure to circle the purchase date(s) and the qualifying item(s) on the invoice before submitting. The file size must be less than 4 MB. Accepted file formats: .jpg, .pdf, .tif, .bmp

You may submit up to two rebates per household, provided each submission meets the promotion requirements and is supported by a valid, separate purchase. Be sure to review the specific offer details for any additional restrictions.

Unfortunately, late submissions cannot be accepted. All rebates must be submitted within 30 days after the promotion purchase period ends.

Your receipt must clearly show the purchase date, retailer name, and qualifying product(s). If the receipt is unclear or incomplete, your submission may be delayed or denied.

Yes. Please retain your original receipt until your rebate has been fully approved and received, as it may be required for verification.

If you need to update your email address, contact support as soon as possible. Once a rebate has been issued, email changes may not be possible.

If you need to update your email address, contact support as soon as possible. Once a rebate has been issued, email changes may not be possible.

Once your submission is approved, you’ll receive your rebate as a virtual Visa^® card delivered by email through Tremendous. The email will come from rewards@reward.tremendous.com and will include a secure link to redeem and access your reward online.

Once your rebate is delivered via email, you’ll have 12 months to redeem it. After redemption, your Visa Rewards card will be valid for an additional 6 months.

If you don’t see your reward email, please check your spam or junk folder for a message from rewards@reward.tremendous.com. If you still can’t find it, contact support for assistance.

Rebates may be denied if required information is missing, the product is not eligible, the receipt is invalid, or the submission was made outside the promotion period. If you have questions about your status, please contact support.

Yes. All information submitted is securely processed and used only for rebate verification and fulfillment purposes.